Returns FAQ
- I need to return my order, do I have to pay for this?
- I have returned my order but I haven't heard anything, what shall I do?
- Can I exchange my order for a different item or style?
- Will my requested exchange item sell out while my return is in transit?
- How do I create a UK return?
- Can I organise my own return postage?
- Can I return a gift voucher I have purchased?
- What items are non-returnable?
- Can I return an item purchased in-store via the online order returns process?